Privacy Policy

Information We Collect

We collect information you provide directly to us when you:

• Create an account
• Save resources
• Create tags
• Use our search functionality

Technical and Log Data

We automatically collect certain technical information when you use our Service:

• IP address
• Device and browser information
• Usage logs and diagnostics
• Error logs for troubleshooting

Cookies and Sessions

We use cookies and similar technologies to keep you signed in and maintain your account session. These are essential for the Service to function and cannot be disabled while using Permanent Record. Once you choose to play a YouTube video, YouTube's video player may also use its own cookies and similar technologies; see the YouTube Videos section below.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Improve and personalize your experience
• Communicate with you about your account
• Protect against unauthorized access

Payment Processing

We use Stripe to process subscription payments. When you subscribe to a paid plan, your payment information is collected and processed directly by Stripe. We do not store your credit card details on our servers.

Stripe's collection and use of your information is governed by their privacy policy. Please review Stripe's Privacy Policy for more information.

YouTube Videos

Permanent Record uses YouTube API Services. When you play a YouTube video, YouTube receives your IP address, device information, and playback data, may use cookies, and may show ads, as described in the Google Privacy Policy. We record whether you allow YouTube videos, and we use the playback position and store mini-player settings on your device.

Third-Party Services

We use the following third-party services to provide and improve our Service:

To write summaries, answer your questions, and search your archive, our servers send content from your archive to these providers:

• OpenAI receives the text of items you save, including video transcripts, to write summaries and suggest tags. When you use Ask to ask questions about your archive, OpenAI also receives your question, selected context from earlier turns in that conversation, and passages and details from your saved items.
• Voyage AI receives text from your saved items, your searches, and your Ask questions, and turns them into search embeddings, which let search find items by meaning. When you use Ask, it also receives passages from your saved items to rank them by how well they match your question.
• turbopuffer stores the titles, links, summaries, tags, and text of your saved items, with their search embeddings, and receives your searches and Ask questions to find matching items.

After you first sign in, the web app's welcome page shows the profile picture from the account you signed in with, such as your Google account. Your browser loads that picture directly from that provider, which receives your IP address and browser details.

Browser Extension

Our browser extension captures web page content at your explicit request. When you save a page, the extension collects:

• Page HTML content and text
• Page URL and title
• Screenshots of the visible page
• Timestamp of capture

All captured data is transmitted securely (via HTTPS) to our servers and stored in your personal archive. The extension does not collect browsing history, does not run in the background, and only activates when you explicitly click the save button.

For practical details about what the clipper captures and what it never captures, see our capture policy.

Information Sharing

We do not sell your personal information. We share your information with third parties only in the following circumstances:

• Service Providers: With the third-party services listed above other than YouTube, solely to provide the Service
• YouTube: When you play a saved YouTube video, as described in YouTube Videos above
• Legal Requirements: To comply with applicable laws, regulations, or legal processes
• Protection: To protect our rights, privacy, safety, or property
• With Consent: With your explicit consent for any other purpose

Data Retention

We retain your data according to the following schedule:

• Active Accounts: Your data is retained for as long as your account is active
• Cancelled Subscriptions: Data is retained for 60 days after cancellation, during which you may reactivate your account
• Expired Trials: Data is retained for 60 days after trial expiration
• After Retention Period: Data is permanently deleted and cannot be recovered

Backups: Residual copies of your data may remain in our backup systems for a limited time after deletion and will be removed during normal backup rotation cycles.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information

Deleting your data from Permanent Record does not delete data held by YouTube or Google. To delete that data, use YouTube or your Google account.

These rights may vary depending on your jurisdiction. To exercise any of these rights, please contact us at info@permanentrecord.ai.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.

Contact Us

If you have any questions about this privacy policy, please contact us at info@permanentrecord.ai or by mail at:

Permanent Record LLC
2205 W 136th Ave #106-324
Broomfield, CO 80023